Frequently asked questions
Who makes Aldane products?
Aldane Wellness is owned by Aldane Holdings LLC in San Antonio, Texas. Our products are made in cGMP-compliant facilities in the United States.
Where do you ship?
We ship within the United States for now. See our shipping page for timing and costs.
How much is shipping?
Shipping is free on US orders over $75. Below that, a flat fee applies, shown at checkout.
How long will my order take?
Orders are processed in 1 to 3 business days. Delivery time is shown on our shipping page. A tracking link is emailed once your order ships.
What is the 30-day guarantee?
If a product is not right for you, email us within 30 days of delivery and we will refund it, even if the bottle is opened or empty. The guarantee covers one claim per product per customer.
How do I choose where to start?
Browse by need: Energy, Sleep, Immunity, Gut, Beauty or Calm. The Foundation Set is a good start, with four daily essentials at a lower price.
What does the asterisk mean?
Statements marked with an asterisk are about how a nutrient supports the normal structure or function of the body. They have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Do you use proprietary blends?
No. Each ingredient and amount is listed on the label.
Are your products vegan or allergen-free?
It depends on the product. Some formulas, such as fish oil and collagen, contain animal-derived ingredients. Allergen information is on each product page and bottle label. If you have an allergy, check the label before use or ask us first.
Can I take these with medication?
Speak with your healthcare professional before starting any supplement, especially if you are pregnant, nursing, take medication or have a medical condition.
Can I take several products together?
Many people do. Check the label of each product and the total amount of any nutrient they share, such as zinc or vitamin C, and speak with your healthcare professional if unsure.
How should I store my supplements?
Keep bottles tightly closed in a cool, dry place away from direct sunlight, and out of the reach of children.
How do I contact you?
Email support@aldanewellness.com. We reply within 1 business day.
Still have a question? Contact us.